Answers to common questions about Naoma, the AI demo agent that runs live product demos for your SaaS.
Naoma is an AI Demo Agent that runs product demos the way a great sales rep would — on demand, directly on your website. Visitors get a guided demo instantly: the agent walks them through the product, answers questions in real time, qualifies their intent, then routes them to the right next step — book a meeting, get added to CRM, or proceed to self-serve checkout.
Naoma doesn’t replace your sales team — it replaces your scheduling bottleneck. Human reps focus on high-value deals, negotiation, and relationship closing. Naoma handles inbound demos and qualification 24/7, so no inbound interest is left waiting in a form queue.
Naoma is used by B2B SaaS teams including Yesim, UXPressia, Mellow, Hoteza, and Magify. It’s a strong fit for companies with a “Book a demo” CTA, complex products that require explanation, and PLG or hybrid sales motions.
Naoma can be configured for different jobs, not just one generic assistant. Some teams use Sales Demo Agents to qualify inbound leads and run live demos, while others use onboarding-style agents to guide new customers through setup and adoption. The experience can also be adapted for website, in-app, or campaign-driven use cases.
The agent runs live demos in a real browser: clicking through workflows, highlighting key UI, and answering questions in real time. It behaves like a sales rep inside your product — navigating pages, filling out forms, and bringing in supporting materials when helpful.
Naoma doesn’t rely on screenshots or static click-throughs. It logs into a dedicated sandbox or demo environment you provide and walks prospects through the actual product live, so demos always reflect the current version.
Yes. The Naoma team works with you to encode your ideal demo journey, sales playbooks, FAQs, and objection handling into the agent. That way the AI knows what to show, what to say, and when to move toward conversion.
Yes. Naoma can tailor the experience for different customer segments, use cases, or product lines. That means one prospect can see an enterprise-oriented flow, while another sees a version designed for SMB, onboarding, or a specific workflow inside your product.
Naoma is delivered hands-on today. The team helps you design the demo flow, set up a sandbox account, configure qualification questions, and decide where to deploy the agent. There is currently no self-serve setup UI; the goal is to get you to a great first demo quickly.
Integration is typically a simple SDK snippet dropped into your website or app. The Naoma team supports both technical and non-technical teams during rollout, so you don’t need to staff a project just to get started.
Naoma is grounded in your documentation, demo recordings, sales decks, FAQs, and other enablement content. The agent combines that knowledge with live access to your sandbox environment, so it can both explain concepts and walk users through them in the real UI.
You create a dedicated sandbox or demo account, and Naoma uses it during demos. This keeps the experience repeatable and secure: prospects only see the parts of the product you want them to see, and the agent operates inside the controlled environment you provide.
Naoma agents include recovery mechanisms and structured flows to handle unexpected situations gracefully. If something goes off-path, the agent can re-prompt, return to the intended demo flow, or pass context to your team for follow-up when needed.
In early pilot deployments, visitor-to-AI demo conversion ranges from 6–20% depending on traffic quality and placement, versus roughly 1–2% for a traditional “Book a demo” CTA. Around 30% of prospects who complete an AI demo move to the next step in the funnel. These are directional figures, not guarantees.
After each demo, Naoma sends transcripts and structured lead intelligence into your CRM, Google Sheets, Slack, or other connected systems. Sales teams get the full story — not just a form fill — so they can follow up with context.
Naoma can route prospects to a booked meeting, a self-serve checkout, or deeper nurture paths based on qualification outcomes. The routing logic is configured with you during setup to mirror how your sales motion works today.
Naoma runs demos autonomously, then sends outcomes, transcripts, and qualification context into your CRM or routing workflow for human follow-up. Human reps still step in for high-value opportunities, negotiation, and closing, but Naoma makes sure inbound demand is captured immediately instead of waiting in a queue.
Naoma is built with enterprise-grade privacy and security in mind and is GDPR-compliant. The agent only interacts inside the demo environment you provide, and customer data collected during demos can be routed into your approved systems such as your CRM and internal workflows.
Naoma is in the process of obtaining SOC 2 and ISO 27001 certifications. Many customers begin with limited-scope or sandbox deployments while certifications are finalized.
No. Naoma only operates inside the browser demo environment. It does not access cameras, microphones, or other sensors, and it only sees the information a visitor chooses to share during the demo.
Naoma is designed so that demo interactions happen inside the environments and systems you approve. Customer data can be sent directly into your CRM or internal workflows, and the product is built to support privacy-conscious deployments for B2B SaaS teams with legal and security requirements.
Naoma supports 33 languages and can detect the visitor’s browser language automatically. It can also switch languages mid-conversation in a few seconds, so the same demo can serve a global audience without manual configuration. Supported languages include English, French, German, Spanish, Portuguese, Russian, Chinese, Japanese, Korean, Arabic, Hindi, and many others.
Pricing is based on the number of engaged demos, meaning prospects who actually complete an AI demo. You don’t pay for no-shows or incomplete sessions. Full details are available on the pricing page.
Naoma supports stylized AI avatars, realistic photo-based avatars with voice, and fully custom mascots. If you already have a recognizable brand character, that’s often the strongest choice for recall and consistency across demos.